Shipping Policy
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GlowWell ships to eligible addresses in the United States and New Zealand. You can review available shipping options and the delivery charge after entering your address at checkout. Standard US shipping starts at US$5.99.
Dispatch and delivery
Orders are fulfilled by our shipping partners. Products can be shipped from overseas and items in the same order may arrive in separate parcels. Delivery times depend on the product, destination and shipping service. Use our contact form before ordering if you need an estimate for a particular delivery date.
Tracking and delays
Follow the tracking link in your shipping confirmation when tracking is available. If we cannot dispatch your order within the stated time, we will contact you with an updated estimate and your cancellation and refund options.
If you need help with a delivery, contact us with your order number and shipping address so we can find the parcel.